<html><head><title>Data Scientist - United States</title></head>
<body><h2>Data Scientist - United States</h2>
<p>It's fun to work in a company where people truly BELIEVE in what they are doing!
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We're committed to bringing passion and customer focus to the business.
</p><p></p><p><i>Cigna is seeking a Data Scientist who is passionate about machine learning (both supervised and unsupervised), building models, data mining and NLP in their Service Operations group. This is a work from home position for candidates based in the US.
</i></p><p></p><p>Who We Are
</p><p>The Cigna Service Operations Business Intelligence &amp; Analytics (SOBI&amp;A) organization offers solutions that provide actionable insights to internal and external business partners and customers that help reduce health costs, improve outcomes, provide financial security and measure and forecast business performance.
</p><p></p><p>The Position
</p><p>The Data Scientist position is a hands-on role responsible for the end-to-end design, testing and development of analytics solutions for Service Operations. As a Data Scientist in SOBI&amp;A you will work closely with other team members and business stakeholders to apply machine learning, deep learning, NLP and other advanced analytics. You will research and prepare data for analysis, perform data exploration, apply machine learning and statistical techniques to draw conclusions and build innovative products to improve operational effectiveness and efficiency.
</p><p></p><p>Responsibilities
</p><ul><li>Work individually and/or with team members to design and develop machine learning models (both supervised and unsupervised) for prototyping or ad-hoc analyses</li><li>Apply data mining techniques and perform statistical analysis as needed</li><li>Collect and organize information from a variety of data sources</li><li>Write queries to underlying Microsoft SQL Server and Oracle databases</li><li>Work with business partners to learn and understand the specific domain (i.e. Claim Ops, Call/Contact Center, Client Services…)</li><li>Clearly present findings to leadership and be able to articulately influence the Business Case for change</li><li>Interview stakeholders in order to understand pain points and formulate hypothesis for scenario modeling. </li></ul><p></p><p>Qualifications
</p><ul><li>Expertise in data mining algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, ensemble modeling and text mining techniques such as sentiment analysis, topic modeling and entity extraction</li><li>Exceptional quantitative skills and attention to detail</li><li>Multi-year experience with Python/R and SQL</li><li>Degree in Data Science, Computer Science, Statistics, Mathematics, Computational Linguistics or related field. MS or PhD preferred</li><li>Ability to establish and maintain strong working relationships across the organization</li><li>Experience with measuring the behaviors of customers navigating various Omni-Channel service platforms is a plus (i.e. Website visits, App usage, Call Center, voice-activated technology, etc)</li></ul><p></p>Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
<p></p>If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.</body>
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